Roger, this is a vintage bag which was painted by a previous owner. I have removed the paint using nail polish remover. I have explained this in my first post. This is not the bag with the wax issue. So the dullness is obviously due to the acetone and rubbing.
Since you have suggested that the topcoat may be weak (like in a vintage bag), that topcoat probably came off. I’ve used the eraser but I think it will damage the bag further. I’ll proceed with rinse, hydrator, fatliquor etc. Is a topcoat required at the end? I suppose it is, if the surface has been damaged by the rubbing.