I have a RH sectional that I have begun cleaning. I was following the guide here.
I cleaned another RH chair using the same process minus the prep-4.4 and it worked amazing. I couldn't have been more pleased. Because the RH sectional had some more stains I decided to use the prep-4.4 but the result is scaring me and I need some guidance please!
I used the brush-1 to agitate the prep-4.4 and let it sit for about 20 minutes. I then sprayed on cleaner 3.8 and when I was agitating that with a brush a brown looking mixture was coming up. I would gently wipe it with a towel and a brown looking substance was coming off which I assume was the body oil. I then sprayed with Rinse 3.0.
But now it has this raw feeling to it. I don't have a lot of knowledge in this area and my biggest fear is turning the leather into rawhide and completely ruining our expensive sectional.