The kit you have Hair-on-Hide Zebra and Cow Rejuvenating and Care Kit H4 Plus is for both the hair side and the hide side. Since the issue is from the hide side we can begin from there, until it lays down flat before we continue to discuss the care of the hair side.
The description and instructions can be found in the Product Overview.
https://leatherdoctor.com/hair-on-hide-zebra-and-cow-rejuvenating-and-care-kit-h4-plus/
For simplicity, I will just introduce the procedural sequence of steps for the Hide side.
Here are the 4 Steps to Cleaning and Fatliquoring the Hide Side and Products used Clean 3.8, Rinse 3.0, Hydrator 3.3, and Fatliquor 5.0. Tools used are Hide Brush 4, Eraser 5, Towel, Vacuum Cleaner, Plastic Sheet,
1st Step - Dry Soil Removal:
1* Vacuum off any foreign soil with the help of the Hide Brush 4.
2* Exfoliate to renew the fresh nap with the help of Eraser 5, followed by a vacuum cleaner.
2nd Step - Wet Soil Removal:
1* Apply Clean 3.8 and agitate with Hide Brush 4 and Eraser-5, then towel extract until it appears clean.
2* Spray Rinse 3.0 and towel extract until it is completely clean and squeaky.
3rd Step - Hydrating:
1* Hydrator 3.3 is sprayed with foam brush control to hydrate the entire thickness of the hide or skin. Extract with a dry absorbent white terry towel to inspect for an even appearance without blotchiness, and it is ready for immediate fatliquoring.
2* Severe dryness or stiffness will require a longer dwell time of up to 72 hours with evaporation control, covering with a clear plastic sheet. When the hide or skin is plump, limp, and laying flat, extract until the towel shows dry or about 25% reading from a moisture meter and immediately proceed to fatliquoring.
4th Step - Fatliquoring:
1* Fatliquor 5.0 is applied with foam brush control for an even appearance.
2* Repeat application between drying time as the water contents evaporate until it is saturated.
3* The fully saturated hide or skin is left for slow natural drying for extra softness.
4* Use Eraser 4 to remove wick-up soiling residue and inspect for visual satisfaction.
Any questions to clarify are very welcome and looking forward to your experience.
Pease show pictures of your work-in-progress for potential trouble shooting.
11186
Roger Koh
Leather Care System Formulator
Consultant / Practitioner / Instructor / Coach
web: www.leatherdoctor.com (http://www.leatherdoctor.com)
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phone: 604 773 1878