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View Full Version : Bicast: Damaged Bicast Leather Sectional under Warranty needs Repairs!



pristine
04-13-2009, 11:59 AM
Roger,

This sectional was damaged by movers in a cross country move, and now the movers are liable for the repair.

The piece is heavily polyurithaned and it appears as if the polyurithane and the paint have been pushed up from the surface.

The approxiamate size of the affected cushions is: 1.5' x 1.5' and 1.5' x 4.5'. They can be unzipped from the body of the sectional.

How much would it cost for you to do this repair if we shipped these cushions to you, and how long would it take?

http://i433.photobucket.com/albums/qq54/Pristine_Leather/WarrantyItems019.jpg

http://i433.photobucket.com/albums/qq54/Pristine_Leather/WarrantyItems018.jpg

http://i433.photobucket.com/albums/qq54/Pristine_Leather/WarrantyItems016.jpg

http://i433.photobucket.com/albums/qq54/Pristine_Leather/WarrantyItems015.jpg

http://i433.photobucket.com/albums/qq54/Pristine_Leather/WarrantyItems012.jpg

http://i433.photobucket.com/albums/qq54/Pristine_Leather/WarrantyItems010.jpg

http://i433.photobucket.com/albums/qq54/Pristine_Leather/WarrantyItems009.jpg

http://i433.photobucket.com/albums/qq54/Pristine_Leather/WarrantyItems008.jpg

Roger Koh
04-13-2009, 04:46 PM
Repairs @ $99 an hour and we will rush within one to two days!

Roger

pristine
05-05-2009, 11:58 AM
Roger,

Mergenthaler (the moving company) would like to proceed with you doing the repair on the sectional. We will pick up, package and send the cushions to you.

Thanks again!