I have a Louis Etoile bag that I purchased less than two months ago from a Louis Vuitton store, and last week I had this incident where the cachetta on my bag was scratched. It is about an inch long by half inch wide, it is more a surface scrap and it is not deep. Since then I have tried Louis Vuitton, other leathr local stores and the internet to see if it can be fixed, but I got nowhere. Until I ran into a forum that talks about your products. So, I need your advice in buying the right product from you to help me fix this issue. If I use a magnifying lens and look at the scratches section and compare it to the rest of the vachetta, I see the rest of the vachetta appears to have some kind of matt finish coat, while the scratch section seems to have lost this coat. The scratch is clean and does not seem to have any dirt.