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  1. Sheepskin Rug after Machine Washing Issues:

    Hello!

    I spent quite a bit of time on the leather doctor website looking at product information and on inquiries posted to the technical support boards. However, I am still not sure what products...
  2. Louis Vuitton Backpack - dryness and water marks!

    Roger,
    So on the backpack I’m going to send you a picture of, there was dryness and water marks. I did the hydrate- fat replenish - hydrate routine. I still had water marks, so I tried the Clean...
  3. 2012 Infiniti G37 Sedan - Perforated Leather Seat Care

    Here is the picture of the perforated leather seat . . .

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    Natuzzi Bicast Leather Repairs

    Do you know of any business in the SL area that repairs leather sofas?

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    Restore Lady Suede Shearling!

    Hi. I have a shearling coat and the cleaners said it is too dry to go to a “cleaning” ( professional leather) specialist.

    Can you advise what I might do to rebalance it?

    Love this coat. 😀
    ...
  6. Oh, no - are you sure? This is what a new one...

    Oh, no - are you sure? This is what a new one looks like (before I washed mine in the bath.)

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    Oil pull up sofa advice needed.

    Good Day.
    I’m Alexander Ng from Malaysia.
    May I know the reason of these marks appears on the oil pull up sofa?
    Please advice the solution for these.
    Below is attachment of the mentioned set....
  8. Kit-Sn4 - Shearling Nappalan Care Kit

    Dear Roger,
    The new bottle arrived intact and I’m ready to start my project. How do I find the instructions to restore a shearling coat?
    Also, it has paste stones around the neck which don’t...
  9. Coach 65th Anniversary Ali Bag - hard and tough - verdigris/metal stain.

    Hi Roger,

    I have a Coach 65th Anniversary Ali Bag that seems to be made of Vachetta Leather. The hardware has a serious verdigris problem that keeps reoccurring in my climate and unfortunately it...
  10. Ugg Boots - Shoe doctor advice please - how to reduce darkening effect?

    Hello again Roger,

    I need your shoe doctorly advice please. Late last year I bought your Suede Kit-S3.ws, to try to repair my stepdaughter’s Ugg boots. These had been soaked at some time, then...
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    Yes, it is semi aniline, and the cushion is...

    Yes, it is semi aniline, and the cushion is removable. When the leather is pulled and stretched it does not lighten up. It is definitely distressed leather, not the pull up style. My other RH leather...
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    Leather Sofa Seats Faded

    Hello,

    I'm not sure which email to send this to, so I sent it to both.

    I need help with my seat cushions. The two outer seats are very faded.

    Leather - semi aniline top grain, not pull up
    ...
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    Roger's opinion on dye products

    Hello Roger,
    I would appreciate your input on whether these 2 different couch sets are salvagable via dye, if so, which dye products you recommend and sell

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    Zebra Skin Repair

    Hi Roger

    I have a few zebra skins that need some hydrating and repair.

    Can you please advise a kit I can use for both skins.

    I also have some other skins that I can use as donors if...
  15. 2010 Ford Fusion - water damaged leather seats.

    Please see attached photos and advise if any of your products will help to restore my water damaged leather seats. This is a 2010 Ford Fusion so not worth replacing leather but need to soften up...
  16. Restoration Hardware Couch Help - cat scratches!

    Hello,

    Was wondering what products I would need to help my couch out here. Just wanted to double check with you to see exactly what I would need. Please see the attached pictures.

    Thanks
    ...
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    Chanel White Bag - Restoration?

    Hello Roger,

    Thank you for sharing your expertise on leather care on the forum.

    I have just bought a beautiful vintage white bag. The bag was presented nice on the website where I bought it...
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    Aniline Couch Help!

    Hi Roger,

    We recently received some great hand me down furniture pieces that are in need of a little TLC. They are aniline leather with a shiny, waxy look?

    I took a look on the forum, but there...
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    continue . . . #11 8770

    continue . . .
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    Another King Ranch

    Hello Roger
    I have read many responses you have provided on cleaning King Ranch Leather Seats. I am very impressed at the time you take and knowledge you provide to help others. I am in the process...
  21. Restoration Hardware Lancaster Brompton Cocoa sofa - needs some serious attention!

    Hi Roger,

    I found this page and I'm in the same boat -...
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    Early King Ranch leather seats

    >>> After reviewing the many posts available i am pretty sure i need the A5 kit. My question is doni need the eraser and prep4.4

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  23. Dear Roger, Thank you. Yes, the kit arrived...

    Dear Roger,

    Thank you. Yes, the kit arrived some days ago, after we had found and then sorted out the reason for the delay – the parcel was being held by the Royal Mail until we paid the...
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    Bicast Leather Couch - sticky!

    Thank you Roger.

    Here are some photos before and after. There was considerable material stuck on the couch and I spent a lot of time removing the debris via step 1 (cleaner, eraser, scrub brush)....
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    Restoration Hardware Leather Couch

    Hi Roger,

    We spoke yesterday regarding my Restoration Hardware couch.

    Just wanted to confirm what I should purchase and see if there’s anything else you would recommend.

    The cushion on the...
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